What Information We Collect

Account Information

When you sign up for flowchainnet, we need basic details to create and manage your account:

• Full name and email address
• Phone number for account verification and security alerts
• Date of birth and identification number (required for financial services compliance in South Korea)
• Password and security preferences

Financial Information

Because we're a trading platform, we handle sensitive financial data. This includes:

• Bank account details for deposits and withdrawals
• Transaction history and trading activity
• Investment preferences and risk tolerance settings
• Payment verification records

Technical Data

Like most platforms, we automatically collect certain technical information:

• IP address and device information
• Browser type and operating system
• Session data and access timestamps
• Cookies and similar tracking technologies

How We Use Your Information

We're not in the business of selling your data or bombarding you with unrelated marketing. Here's what we actually do with your information:

• Processing your trades and financial transactions
• Sending important notifications about your account activity
• Verifying your identity and preventing fraud
• Analyzing market trends to improve our trading tools
• Providing customer support when you need help
• Meeting legal obligations and regulatory requirements

Marketing Communications

We might send you updates about new features or educational content related to trend trading. But here's the thing – you can opt out anytime. Just adjust your preferences in your account settings or click unsubscribe in any email.

Data Storage and Security

Your financial data deserves serious protection. We store information on secure servers located in South Korea, using industry-standard encryption methods.

Security Measures

• End-to-end encryption for all sensitive financial transactions
• Multi-factor authentication to prevent unauthorized access
• Regular security audits and penetration testing
• Secure socket layer technology for data transmission
• Limited employee access based on role requirements

Data Retention Periods

We don't keep your information forever. Different types of data have different retention requirements:

After these periods end, we either delete your data or anonymize it so it can't be traced back to you.

Sharing Your Information

We're selective about who gets access to your data. We only share information when necessary and never sell it to third parties for their marketing purposes.

When We Share Data

• Service Providers: Companies that help us operate the platform, like payment processors and cloud hosting services. They're contractually obligated to protect your data.
• Regulatory Bodies: Financial authorities in South Korea when required by law or for regulatory compliance.
• Legal Requirements: When we receive valid legal requests or need to protect our rights and property.
• Business Transfers: If flowchainnet merges with or gets acquired by another company, your data would transfer as part of that transaction.

We do not share your personal information with advertisers or marketing companies outside our organization.

Your Rights and Control

You have specific rights regarding your personal data under South Korean law. And we actually want you to exercise them when needed.

Access and Correction

You can request a copy of all personal information we hold about you. If something's wrong or outdated, you can ask us to correct it. Most account information can be updated directly in your profile settings.

Data Deletion

Want your account deleted? You can request this at any time. Keep in mind that we might need to retain certain transaction records for regulatory compliance even after account closure.

Processing Restrictions

You can ask us to limit how we use your data in certain situations. For example, if you question the accuracy of your information, you can request we pause processing while we verify it.

Data Portability

You have the right to receive your personal data in a structured format and transmit it to another service provider. We'll provide your data in CSV or JSON format upon request.

Cookies and Tracking

We use cookies to make the platform work properly and remember your preferences. Some are essential for basic functionality, while others help us understand how people use flowchainnet.

Types of Cookies We Use

• Essential Cookies: Required for login, security, and basic platform features. These can't be disabled.
• Functional Cookies: Remember your settings and preferences.
• Analytics Cookies: Help us understand usage patterns and improve the platform.

You can control non-essential cookies through your browser settings. Blocking certain cookies might affect your experience on the platform though.

International Data Transfers

Your data primarily stays in South Korea. However, some of our service providers operate globally, which might involve transferring data to other countries.

When this happens, we make sure adequate protections are in place through standard contractual clauses and data processing agreements that meet South Korean privacy standards.

Children's Privacy

flowchainnet is not intended for anyone under 19 years old. We don't knowingly collect information from minors. If we discover we've accidentally collected data from someone underage, we'll delete it promptly.

If you're a parent and believe your child has provided us with personal information, contact us immediately.

Changes to This Policy

We'll update this privacy policy occasionally as our practices evolve or regulations change. When we make significant changes, we'll notify you via email or through a prominent notice on the platform.

The "Last Updated" date at the top tells you when the most recent changes were made. We recommend checking this page periodically if you want to stay informed about how we protect your information.

Compliance and Oversight

flowchainnet complies with South Korea's Personal Information Protection Act and relevant financial regulations. We're registered with appropriate regulatory bodies and undergo regular compliance audits.

If you believe we've mishandled your personal data, you have the right to file a complaint with the Personal Information Protection Commission in South Korea.